Shipping policy

Shipping Policy

Last Updated: 12 March 2026

Thank you for shopping with Shopsora. This Shipping Policy explains how we process and deliver orders placed on our website. Our goal is to provide a smooth and reliable delivery experience for all our customers.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays. If we experience a high volume of orders, processing times may be slightly delayed. In such cases, we will notify customers via email.

Please ensure that your shipping information is accurate at checkout to avoid delays.

2. Shipping Methods

We partner with reliable logistics providers to deliver orders safely and efficiently.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (if available)

The shipping method used for your order will depend on your location and the option selected during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Processing Time: 1–3 business days

  • Shipping Time: 5–10 business days

Total delivery time may vary depending on your location, courier partner availability, and other external factors.

Please note that delivery estimates are approximate and not guaranteed.

4. Shipping Costs

Shipping charges are calculated based on factors such as location, order value, and shipping method.

  • Standard Shipping: ₹49

  • Express Shipping: ₹99 – ₹149

  • Free Shipping: Free shipping on orders above ₹999

The exact shipping cost will be displayed at checkout before you complete your order.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.

You can use this tracking number to monitor the delivery status of your order through the courier provider’s tracking system.

If you do not receive tracking details within a reasonable timeframe, please contact us at Saukhysatam@gmail.com.

6. Delivery Issues and Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier service disruptions

  • Weather conditions

  • Public holidays

  • Incorrect shipping information

  • Remote delivery locations

If your order is significantly delayed or lost in transit, please contact our support team and we will assist you in resolving the issue.

8. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping details at checkout. If an incorrect address is provided and the order has already been shipped, ShopSora may not be able to modify the delivery details.

Additional shipping charges may apply if the order must be re-shipped.

9. Contact Us

If you have any questions regarding shipping or your order status, please contact us:

ShopSora.in
Email: Saukhysatam@gmail.com